{"id":7774,"date":"2024-08-20T04:13:00","date_gmt":"2024-08-20T04:13:00","guid":{"rendered":"https:\/\/www.itvt.de\/en\/?p=7774"},"modified":"2026-02-16T09:37:35","modified_gmt":"2026-02-16T09:37:35","slug":"ai-in-customer-service-in-the-chemical-industry-copilot-for-microsoft-365","status":"publish","type":"post","link":"https:\/\/staging.itvt.de\/en\/ai-in-customer-service-in-the-chemical-industry-copilot-for-microsoft-365\/","title":{"rendered":"AI in Customer Service in the Chemical Industry \u2013 Copilot for Microsoft 365"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7774\" class=\"elementor elementor-7774\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9517a64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9517a64\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-02b1f25\" data-id=\"02b1f25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d7d5a4 elementor-widget elementor-widget-image\" data-id=\"8d7d5a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.itvt.de\/en\/wp-content\/uploads\/2024\/08\/CH365-Webcast-August-2024-Website-Thumbnail.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bea5b37 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"bea5b37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/assets-eur.mkt.dynamics.com\/fcd37353-59db-4c57-a5fb-223d41e19fdd\/digitalassets\/standaloneforms\/ade5932a-3259-ef11-bfe3-00224884b29e?readableEventId=KI_im_Kundenservice_der_Chemie_Wie_der_M365_Copilot_die_chemische_Industrie_revolutionieren_kann400877386\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-address-card\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef31433 elementor-widget elementor-widget-text-editor\" data-id=\"ef31433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span class=\"TextRun SCXW208119716 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW208119716 BCX0\">Tuesday, 8 October 2024 11:00 &#8211; 11:45 AM<br \/>Where: Online<\/span><\/span><\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c626c94 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c626c94\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e1e522f\" data-id=\"e1e522f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d2390c elementor-widget elementor-widget-text-editor\" data-id=\"5d2390c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Optimise your business with the help of AI! <\/span><\/p><p><span style=\"color: #000000;\">Watch our free webcast to learn how Copilot for Microsoft 365 can revolutionise customer service and improve workflow in the chemical industry.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span style=\"color: #000000;\">Take the opportunity to find out how AI can improve your operations.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-71b778f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71b778f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-823d4f8\" data-id=\"823d4f8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b4ba6a elementor-widget elementor-widget-accordion\" data-id=\"6b4ba6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1121\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1121\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What you can expect:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1121\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1121\"><p><span style=\"color: #000000;\">Julian Alexander Plum from Chemical365 will show you the various functions of Copilot and explain how these advances can increase the productivity of employees and companies in the chemical industry.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-eb06f63\" data-id=\"eb06f63\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62f0794 elementor-widget elementor-widget-accordion\" data-id=\"62f0794\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1031\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1031\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Our Speakers<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1031\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1031\"><ul style=\"font-family: 'Segoe UI', Arial, sans-serif;\"><li><span style=\"color: #000000;\"><strong><span class=\"TextRun SCXW21482001 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW21482001 BCX0\"><span class=\"TextRun SCXW203334254 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203334254 BCX0\">Julian Alexander Plum<\/span><\/span><span class=\"EOP SCXW203334254 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/span><\/span><\/strong><\/span><br \/><span style=\"color: #000000;\"><span class=\"TextRun SCXW1714864 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1714864 BCX0\"><span class=\"TextRun SCXW27900976 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW27900976 BCX0\">Key Account Manager for Chemical 365<\/span><\/span><span class=\"EOP SCXW27900976 BCX0\" data-ccp-props=\"{\"><br \/><\/span><\/span><\/span><\/span><\/li><li><span style=\"color: #000000;\"><b>Tom Rubarth<\/b><\/span><br \/><span style=\"color: #000000;\">Product Manager for Microsoft 365<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b8bb35f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b8bb35f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-938e900\" data-id=\"938e900\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dcb8174 elementor-widget elementor-widget-text-editor\" data-id=\"dcb8174\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Please note that the webcast will be held in German.\u00a0<\/span><\/p><p><span style=\"color: #000000;\">IMPORTANT NOTE: The dial-in link to the webcast will be sent to you by confirmation e-mail after successful registration.\u00a0<\/span><\/p><p><span style=\"color: #000000;\">Please feel free to give us a short feedback or register directly for the free online event.\u00a0\u00a0<\/span><\/p><p><span style=\"color: #000000;\">If you have any questions, please contact us directly at <a style=\"color: #000000;\" href=\"mailto:marketing@itvt.de\">marketing@itvt.de<\/a>.\u00a0\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc56465 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"fc56465\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/assets-eur.mkt.dynamics.com\/fcd37353-59db-4c57-a5fb-223d41e19fdd\/digitalassets\/standaloneforms\/ade5932a-3259-ef11-bfe3-00224884b29e?readableEventId=KI_im_Kundenservice_der_Chemie_Wie_der_M365_Copilot_die_chemische_Industrie_revolutionieren_kann400877386\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-address-card\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p><strong style=\"color:#FE5A0E\">Online<\/strong> <\/br><\/br><\/p>\n<p>Watch our free webcast to learn how Copilot for Microsoft 365 can revolutionise customer service and improve workflow in the chemical industry. <\/p>\n","protected":false},"author":1,"featured_media":9507,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-7774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events"],"acf":{"dl_description":"","dl_pinterest_image":"","dl_hashtags":""},"_links":{"self":[{"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/posts\/7774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/comments?post=7774"}],"version-history":[{"count":41,"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/posts\/7774\/revisions"}],"predecessor-version":[{"id":14725,"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/posts\/7774\/revisions\/14725"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/media\/9507"}],"wp:attachment":[{"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/media?parent=7774"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/categories?post=7774"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.itvt.de\/en\/wp-json\/wp\/v2\/tags?post=7774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}