Webcast: AI-Driven Customer Service for Utilities

Our review of the roadshow

Tuesday, July 30, 2024 11:00-11:45 a.m. |
Location: Online

Wednesday, July 31, 2024 2:00 p.m. 2:45 p.m. |
Location: Online

Take advantage of artificial intelligence for your customer service. We show you the most exciting topics and highlights of our roadshow in this partner webcast, together with lawyer Thomas Schmeding from bbh.  

Get updates and inspiration for investing in AI applications and boost their performance. Always stay within the legal framework and learn the most important facts about the use of AI. 

This is what you can expect:  

Microsoft Copilot and AI for Utilities  

  • Insight into the topics of AI, Copilot, LLM and ChatGPT 
  • practical examples of how companies can benefit from AI technologies.     
  • Learn how AI co-pilots from ITVT and Microsoft can help you increase productivity and automate business processes.

These are our speakers

  • Tim Ishorst 
    by ITVT, CRM Consultant 
  • Steffen Klipfel 
    by ITVT, CRM Consultant 

Legal foundations and challenges for AI  

  • Attorney Thomas Schmeding discusses the most important aspects of the use of AI in companies, including the AI Act, risk assessment and data protection.  

AI in customer service  

  • Identify solutions for your customer service employees and gain insight into where AI can provide targeted relief 
  • Learn how modern customer service works with Dynamics 365 and Customer Service Copilot. 

Be part of the AI revolution and sign up now. The dial-in link to the webcast will be sent to you via email confirmation.  

Please note that the webcast will be held in German. 

itvtgroup
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