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Cloud systems have been offering users and companies the opportunity to expand and digitally manage their own IT structures and storage capacities for several years now. The cloud makes it possible to work on the same content from almost any conceivable location at any time without losing data. In order to maintain connection stability, a strong infrastructure and network expansion are required – the connection between network or broadband expansion and the cloud therefore remains strong.
Telecommunications providers ensure precisely this connection and demonstrate with their daily commitment that implementation strength is needed to drive digitalization forward. One German telecommunications provider is doing just that in a number of ways. In order to live up to its own standards and be a role model for its customers, the company reorganized its entire IT structure together with ITVT.
Parts of the existing system were so outdated that planning could not be implemented efficiently and comprehensively – with negative effects on internal processes and the company’s own day-to-day business. A joint decision was made in favor of targeted integration into the cloud and the modernization of the existing Microsoft Dynamics CRM system.
Following the successful implementation and conversion to the new system structure, the company now has access to a cloud-based, future-proof Microsoft Dynamics 365 online CRM that improves operational management and offers new potential.
Together with ITVT, the company was able to benefit in several ways and adapt its processes and systems profitably. When will you take the next step towards digitalization?
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