Article
AI is changing the energy sector, but many still don't know what potential AI offers and where to start.
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AI is changing the energy sector, but many still don't know what potential AI offers and where to start.
Insights
Article
When a customer makes a purchase, they often have different items in mind or are open to additional products that complement their original choice.
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When a customer makes a purchase, they often have different items in mind or are open to additional products that complement their original choice.
Article
With the advent of artificial intelligence, more and more companies have begun to increasingly automate their work processes and are using tools such as ChatGPT and Microsoft Copilot.
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With the advent of artificial intelligence, more and more companies have begun to increasingly automate their work processes and are using tools such as ChatGPT and Microsoft Copilot.
Use Case
Anyone who works for international companies knows the challenges of data exchange and protection.
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Anyone who works for international companies knows the challenges of data exchange and protection.
Use Case
Cloud systems have been offering users and companies the opportunity to expand and digitally manage their own IT structures and storage capacities for several years now.
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Cloud systems have been offering users and companies the opportunity to expand and digitally manage their own IT structures and storage capacities for several years now.
Use Case
Cross-selling should ensure higher sales - or so the theory goes. However, the line between recognizing and considering customer needs and pushing customers can quickly be crossed. This makes targeted analyses and assessments of customer needs all the more important before starting a cross-selling measure.
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Cross-selling should ensure higher sales - or so the theory goes. However, the line between recognizing and considering customer needs and pushing customers can quickly be crossed. This makes targeted analyses and assessments of customer needs all the more important before starting a cross-selling measure.
Use Case
ITVT Use Case Secure Data Exchange for Global Enterprises How Microsoft Dynamics 365 can improve customer service Imagine the following scenario:
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ITVT Use Case Secure Data Exchange for Global Enterprises How Microsoft Dynamics 365 can improve customer service Imagine the following scenario:
Use Case
ITVT Use Case Out of the data silos Why a German clothing manufacturer decided to build an analytics platform Silos are an obstacle to communication – regardless of whether they are topic silos or the handling
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ITVT Use Case Out of the data silos Why a German clothing manufacturer decided to build an analytics platform Silos are an obstacle to communication – regardless of whether they are topic silos or the handling
Use Case
ITVT Use Case Modern financial management for industrial companies Dedicated support: Get fast support whenever you need it – for uninterrupted business operations.
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ITVT Use Case Modern financial management for industrial companies Dedicated support: Get fast support whenever you need it – for uninterrupted business operations.
Use Case
ITVT Use Case ITVT E-Mail-Copilot in Stadtwerk365 Automate email processing with Azure OpenAI for efficient customer service Efficient customer communication is crucial in every industry, including energy
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ITVT Use Case ITVT E-Mail-Copilot in Stadtwerk365 Automate email processing with Azure OpenAI for efficient customer service Efficient customer communication is crucial in every industry, including energy
Article
Price increases for Microsoft Dynamics 365 solutions starting October 2024 Microsoft is raising prices. From October 1st, individual modules of the Microsoft Dynamics 365 applications will become more expensive .
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Price increases for Microsoft Dynamics 365 solutions starting October 2024 Microsoft is raising prices. From October 1st, individual modules of the Microsoft Dynamics 365 applications will become more expensive .
Article
Better resource planning and time-saving data collection with CRM Companies need customers – regardless of whether they are large corporations or SMEs. No business can exist without customers. But how can customer data be recorded, organized and evaluated in a time-saving and complete manner?
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Better resource planning and time-saving data collection with CRM Companies need customers – regardless of whether they are large corporations or SMEs. No business can exist without customers. But how can customer data be recorded, organized and evaluated in a time-saving and complete manner?
Article
Targeted prevention of customer churn Losing customers is part of daily life in companies. It is important all the more to counteract this so-called customer churn in advance. Sectors such as telecommunications providers, companies with a strong focus on consumer customers and industrial companies often suffer particularly from a...
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Targeted prevention of customer churn Losing customers is part of daily life in companies. It is important all the more to counteract this so-called customer churn in advance. Sectors such as telecommunications providers, companies with a strong focus on consumer customers and industrial companies often suffer particularly from a...
Article
A good user interface facilitates implementation The user interface is the first thing users see in a software application, whether it’s mobile, tablet or desktop. From the graphic design to the interactive elements, the user interface has a great influence on the user experience and affects the mood and...
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A good user interface facilitates implementation The user interface is the first thing users see in a software application, whether it’s mobile, tablet or desktop. From the graphic design to the interactive elements, the user interface has a great influence on the user experience and affects the mood and...
Article
Your entrance into CRM at a reasonable price. 2 days of consulting services with Steffen Klipfel (solutions architect and energy lead) and an additional consultant from our energy team.
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Your entrance into CRM at a reasonable price. 2 days of consulting services with Steffen Klipfel (solutions architect and energy lead) and an additional consultant from our energy team.
